Café display system
A briefing and short prototype led to a finished system for changing food, drinks and events, giving current offers greater visibility.
Consulting, delivery and operations
IT service in Berlin and Brandenburg
Personal IT support for businesses and facilities—on site, remotely and, depending on the assignment, throughout Germany.
Consulting, delivery and operations
The practical value for you
You receive a traceable solution tailored to the real need and budget framework.
Services covered here
- IT and infrastructure consulting
- Setup, migration and troubleshooting
- Project planning and technical delivery
- Ongoing support and emergency assistance
What a project can look like
Workplace and infrastructure
New or existing systems are assessed, configured properly and handed over clearly.
Special project idea
Unusual requirements are first assessed technically and commercially.
From briefing to operation
1. Briefing
We clarify the goal, current situation, users and essential requirements.
2. Planning
You receive a rough framework for implementation, scope, timing and price.
3. Delivery
The project is built transparently, with regular feedback whenever useful or requested.
4. Handover
The solution is delivered or installed, tested and explained clearly.
5. Improvement
Support for agreed features and later extensions remain available.
What you receive
- An implemented or installed and tested solution
- Documentation, instructions and an access overview on request
- Training for the people involved
- Optional follow-up support, maintenance and improvements
Clear agreements
Simple private standard help such as installing Windows, a printer or a router is not the focus. Ambitious private projects can be assessed individually.
IT-Service Castel
Frequently asked questions
Who is this service for?
Primarily small and medium-sized businesses, facilities and teams. Ambitious personal passion projects are welcome too.
Do you work on site?
Yes. On-site work is available in Berlin and Brandenburg and, depending on the project, throughout Germany. Travel effort and cost are agreed in advance.
How is the price determined?
Billing depends on the task, scope, risk and required support. You receive a transparent framework before work starts; there are no blanket bargain promises.
Can I get help at night or at weekends?
You can enquire at any time. Guaranteed acceptance, response or restoration times apply only when explicitly agreed. Any surcharge is confirmed before paid out-of-hours work starts.
How can I get in touch?
Directly by email, phone, WhatsApp or through the Castel community on Discord. The form only needs your name, email and message.
Selected service: IT service in Berlin and Brandenburg
Discuss your project
Briefly describe your project. I will clarify the goal, scope and most sensible next step with you.